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SINCERELY WILMA FAQs

  • Do we offer catering?
    Sincerely Wilma does not currently offer official catering services, but we do partner with local private chefs who exclusively use our batters for the breakfast and brunch catering.
  • Does Sincerely Wilma offer gift cards?
    Yes! Gift cards can be purchased at https://www.sincerelywilma.com/gift-card for web orders only.
  • Is Sincerely Wilma products available in grocery stores?
    We are not available for purchase in grocery stores; however, we are available at Liberty Delight Farms, located at 1633 Oakland Rd, Reisterstown, MD 21136. Please email us to let us know where you want to see our products.
  • Who can I contact regarding partnerships?
    We love collaboration, sponsorships and win-win partnerships! Please contact us to share your ideas.
  • I would like to sell your batter(s) in my store. How can I contact Sincerely Wilma?
    Please contact us to discuss wholesale opportunities.
  • What is your return policy?
    Due to the nature of our products, we do not accept returns or issue refunds. All sales are final. Since your satisfaction is our priority, please contact our customer service here for any issues with your order. Should you need to cancel your order, contact our customer service here.
  • What sizes does Sincerely Wilma’s batters come in?
    10oz units, 40oz units & Gallons
  • Do we offer a gluten-free batter?
    Yes, our gluten-free batter is our original (buttermilk) batter recipe made with premium King Arthur Gluten-Free Flour.
  • Does Sincerely Wilma contain peanuts and/or tree nuts? Is it made in a facility that processes nuts?
    Our butter pecan batter contains tree nuts. We use separate equipment to process our butter pecan batter. However, all flavors of are manufactured in a facility that processes all major allergens including: dairy, egg, wheat, soy, peanuts, tree nuts, and coconut. We cannot guarantee that our batters are completely free of any allergens. You can find a list of each product's ingredients on our product page found here.
  • Where can I find the ingredients list for each batter flavor?
    A full list of ingredients for each flavor can be on our website and on our packaging.
  • How long is my Sincerely Wilma batter and icing good to eat, after I receive it?"
    Our batters and icing must be kept cold in the freezer and refrigerator. Please keep your batters and icing frozen until ready to prepare. After thawing, the batter will remain fresh for up to five (5) days refrigerated. You may refreeze and thaw continuously after your first use for up to ninety (90) days.
  • Do we offer vegan batter?
    Yes, our vegan batter is blended with vegan butter, almond milk and egg substitute.
  • Does Sincerely Wilma offer sugar-free options?
    Yes, our sugar-free batter is blen.ded with Splenda (sucralose)
  • How much does local delivery cost?
    Local deliveries (within 25 miles of Lanham, MD) are hand-delivered via courier service is a flat rate of $5.25. Local deliveries (25 - 50 miles of Lanham, MD) are hand-delivered via courier service is a flat rate of $7.35.
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  • Do you ship to regional and nationwide locations?
    Regional and Nationwide shipping will be coming soon.
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